iGas Privacy Policy
Welcome to experience iGas’s smart LPG solution! We are committed to protecting your privacy and ensuring your data security. This privacy policy clearly explains how we collect, use, disclose and protect your information, helping you to use our website, products and services with confidence. Whether you are an LPG cylinder station manager, energy company purchaser or distributor, we handle your data in a transparent manner and in compliance with international data protection regulations.
Introduction
As an LPG cylinder station manager or partner, you want to work with a company that prioritizes data privacy. iGas (www.igasmanger.com), a China-based B2B company offering smart LPG cylinder valves, filling scales, and IoT cloud platforms, is committed to protecting your information. This Privacy Policy explains how we handle data you provide when using our website, products, and services, including data collected via IoT devices. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect the following information to provide and improve our services, ensuring your business runs efficiently:
Personal Information: Name, email, phone number, company name, and other details you provide during registration, inquiries, or contact.
Business Data: Order details, payment information, and contract data used for order processing and customer support.
IoT Device Data: Data generated by smart valves and filling scales, such as cylinder locations, filling records, performance metrics, and error logs.
Website Usage Data: IP address, browser type, and pages visited, collected via Cookies to optimize your website experience.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
How We Use Your Information
We use your information to support your business needs, ensuring efficient and secure operations:
Order Processing: Manage your orders, payments, and logistics needs.
Customer Support: Provide technical support, answer queries, and handle maintenance requests.
Device Management: Monitor device performance via IoT data to optimize filling and inventory management.
Service Improvement: Analyze usage data to enhance product features and user experience.
Marketing Communications: Send product updates and promotional information, with an option to opt-out at any time.
Information Sharing and Disclosure
We share your information only when necessary with trusted partners to ensure smooth services:
Service Providers: Share with logistics companies, payment processors, and IT support providers to fulfill orders and services.
Business Partners: With your consent, share with partners for joint marketing initiatives.
Legal Requirements: Disclose data as required by law, such as in response to court orders or government requests. We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard measures to protect your data, ensuring your business information remains secure:
Encryption: Sensitive data is protected with encryption technology.
Access Controls: Only authorized personnel can access your data.
Regular Audits: Conduct regular security audits and updates to prevent unauthorized access. While we strive to protect your data, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your data:
Access: Request to see the personal information we hold about you.
Correction: Request to correct inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt-out of marketing communications at any time.
Data Portability: Receive your personal information in a structured format, where applicable. Exercise these rights by contacting us below.
Cookies and Tracking Technologies
Our website uses Cookies and similar technologies to enhance your experience:
-
Cookie Purposes: Remember your preferences, analyze website usage, and optimize services.
-
Manage Cookies: Manage Cookies via your browser settings, though disabling them may limit website functionality. Learn more in our Cookie Policy (coming soon).
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Privacy Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: [email protected]
Phone: +86-184-0442-6888
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
Effective Date: May 27, 2025